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The 80/10,10 rule
To paraphrase my previous post
Our customers want a flashing box when “bad things” happen, they also want to know what else happened to cause the alert (investigative forensics). This leads to demands for regular reporting, trending analysis, and closed-loops to improve the alerting. Then they add to that HA, pipe-management, roles based access, and infrastructure integration.
From the above list, LogLogic can satisfy 80% of those demands with our SIM product; our Log Management platform. Many people forget, but loggers generate alerts too. On top of our SIM, we add a SEM. Our SEM is an awesome piece of unique patented technology that utilizes an event taxonomy to generate correlated alerts – virtually out of the box. I like to think of this as a nice 10% icing on our solution.
So what of the missing 10%? Call that R&D. If you look at the Gartner Magic Quadrant you’ll see there are lots of vendors selling SEM products, and paying lip service to SIM. One of the things all SEM vendors have in common is that we’re all investing heavily in R&D – there’s got to be a reason for that. And the honest truth is that as a market place we’re not servicing 100% of the customers’ needs. Nobody offers solutions that scale to the extent that the largest demand (or even the ‘typical’ in many cases). Nobody offers installs that take minutes rather than days (months in the case of some vendors). Nobody offers full integration with every single back-end and front-end system you can imagine.
But the baseline, the 80%+10%, we do that better than anyone else. That’s just us being straight with you – we’ve got nothing to hide. Because here at LogLogic, we’re not afraid to let you take a peek behind the curtain at the Wizard.
Posted May 20, 2010 in LogEd | Permalink
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