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While LogLogic’s log data warehouse solution has featured an open web services API since late 2006, recently the interest from customers and partners to use the API has sharply increased. In part, this trend can be explained by the re-discovery of log data in the fault management community. Help desk staff has different requirements for visualizing log data than internal auditors. Rather than waiting for commercial software vendors (such as LogLogic) or internal application developers, many end users are taking their destiny in their own hands and are customizing portal views into log data for their specific use case. More than the emergence of a long-tail of use cases for log data, it is web 2.0 and Facebook that are at the root of the surge in log-creativity. The Facebook generation is increasingly self-sufficient and EXPECTS applications to be open and programmable. Of course this trend is not limited to LogLogic alone. Analyst Vishwanath Venugopalan of The 451 Group says that 49% of enterprises create their own mash-ups today and that 74% of enterprises will increase mash-up activity next year. It is therefore no surprise that customers are demanding their log management solution to have an open, standards-based API. What is surprising is how few vendors have picked up on this trend by opening up their solutions.
Posted May 15, 2008 in | Permalink
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