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Just What is Enterprise Class? Part II

Here is the next enlightening post from Dimitri McKay, our network and systems engineer from the East Coast, where he continues to discuss the meaning of the phrase "enterprise-class," which is certainly MUCH more than a marketing buzzword! Part I is here, go read it first.

"4.Scalability: To support a large number of devices in growing enterprises, SIEM and log management products differ a great deal in how they scale. Some of the SIEM products require you to add as many as three new appliances, (which all carry a hefty price tag) just for a slight increase in throughput. Others require you to forklift out your existing hardware to bring in new, bigger (and more expensive) equipment. In my own humble opinion these options are completely ridiculous.

The LogLogic scalability approach is uniquely simple. “Add log-traffic to your LogLogic appliances until you reach capacity on that box. Then add another box. Rinse and repeat. Each box does it’s own collection, does its own parsing, reporting and searching, and does its own storage. No special other boxes required. All encompassing solution.

Of course, with “Scalability” comes other requirements of how to add capacity not only vertically, but what of horizontal scalability? Such features would include the ability to report across all LogLogic appliances, manage users and their access rights across a global environment, and use some form of remote authentication such as TACACS+ or RADIUS. This distribution should be an asset, and not a limitation of the overall system scalability. All of these are addressed and in the current LogLogic 4.x.

5.High Availability: Due to the number of corporations and government agencies depending on LogLogic for regulatory compliance, system security and forensics, as well as heartbeat monitoring and troubleshooting, it’s safe to say that LogLogic is “Mission Critical”.

Because LogLogic is a “Mission Critical” system, it must support the internal and external capacity for zero downtime via high availability. This is accomplished via bonded NIC’s, hot-swap drives in various RAID arrays and Mirrored sets, hot swap redundant power supplies and most importantly... the ability to link the boxes together in an active pair. Should there be a failure in a LogLogic pair, both appliances are exact clones of each other, and the passive appliance jumps right into gear as the primary. In milliseconds. It’s genius.

In a perfect world, there would be zero downtime on “Mission Critical” systems. Here at LogLogic, we try to minimize that to as little as possible through the use of various forms of HA, and it shows. Have you seen our new hardware?

6.Reliability: Although high availability plays a part here, I prefer to think of reliability as the quality of the code-base, the product design itself, and the forward motion of feature sets and additional device support in a timely fashion.

LogLogic is built on a stripped down lean, mean hardened Linux platform. From there we didn’t go the route of a proprietary datastore which can start as a good idea and then turn into a huge hulking mess with nothing but frustrations stemming from using, maintaining and increasing the capabilities of, but rather we went with a solid database solution for storing meta-data. Industry standard. Well known. Easy to use. Robust.

Then we built in some brilliant parsers and a very straight forward GUI. Sprinkle that with some great features and a little bit of magic and you have a LogLogic appliance. Our upgrade plans and implementation are fast and furious. We release new device support monthly. Monthly additions. Monthly updates.

At the end of the day, however, extenuating circumstances happen. Should there be a hardware or software problem, LogLogic support is there to help. With 24/7 support and advanced replacement available to our platinum level enterprise class customers, all the bases are covered.

Build the appliance on a solid kernel, with a well known and well tuned database. Add HA, some of the finest engineering talent in the world, and a great support team, and LogLogic does enterprise right.

Stay tuned for the 3rd installment of “Enterprise Class”. LogLogic is going where no LMI vendor has gone before."

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Posted September 27, 2007 in Innovation , Log Management & Intelligence , LogEd , LogMatters | Permalink


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