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What To Look For In A Service-level Agreement

In recent years, security outsourcing has become a popular and viable means of lowering the cost of perimeter security management - Jian shares his thoughts in two pieces in Computerworld - Part 1 & Part 2.

Anyone thinking about outsourcing such a mission-critical aspect of their network should understand in detail the potential implications to their IT security infrastructure and their company as a whole. One of the biggest differences among providers of security services is the service-level agreement (SLA). In this five-part series of articles, we will dive deep into the various aspects of the SLA and attempt to explain in details what the SLA should contain and why each of the items is necessary.

Working with partners such as Counterpane, LogLogic is ushering in a new generation of managed log services which take advantage of out Open Log Routing platform and machine learning technologies. You can register and listen to our last webcast together or give us a call for more info.

Posted April 11, 2006 in LogMatters | Permalink


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